- FAQs
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Automation & Workflow
Yes. All operational steps—document processing, data extraction, bank analysis, credit evaluation, lender selection, loan amount guidance, and lender login—are system-driven. Human intervention is optional and limited to exception handling.
Only in edge cases such as policy overrides, exceptional profiles, or compliance reviews. Standard cases flow end-to-end without manual action.
Yes. Each lender’s BRE, and submission format can be independently configured.
Yes. Personal loans, business loans, Home loans, and Loan against property can be configured with separate rules.
Document Processing & Data Accuracy
IDP accuracy exceeds industry benchmarks and improves continuously through rule validation and exception learning.
KYC documents, income proofs, bank statements, GST returns, financial statements, and lender-specific formats.
The system flags gaps instantly and auto-generates borrower or partner action items to resolve them.
Bank Statement & Credit Analysis
The system analyzes inflows, outflows, income stability, obligations, bounces, and cash-flow trends using predefined logic.
Yes. Lender-ready summaries, raw data, and audit-friendly reports are generated automatically.
Lender Recommendation & Eligibility
Borrower profiles are evaluated against lender BREs to determine eligibility, approval probability, and suggested loan amounts.
Yes. Lender priority, risk appetite, and commercial preferences are fully configurable basis your manual BRE.
Yes. Only lenders matching policy rules and eligibility thresholds are recommended for submission.
Yes. Personal loans, business loans, Home loans, and Loan against property can be configured with separate rules.
RPA & Lender Login
RPA bots submit complete loan files directly into lender portals or LOS systems, mimicking human actions with higher accuracy.
RPA workflows are monitored and updated to ensure continuity with minimal disruption.
Yes. Submission status, success, failures, and lender responses are fully tracked.
Integration & Deployment
Yes. API-based integrations and RPA connectors enable seamless coexistence with existing systems.
Typical deployment will range from 30 mins to 1 hour.
Yes. It is built as a secure, scalable, cloud-native SaaS platform.
Security, Compliance & Governance
Data is encrypted in transit and at rest, with strict access controls and audit trails.
Yes. The platform is designed to meet regulatory, data privacy, and audit requirements applicable to lending institutions.
Scalability & Performance
Yes. It is built to scale horizontally and supports high-throughput loan processing.
No. Automation improves consistency and speed as volumes increase.
Commercials & Support
Yes. Pricing aligns with transaction volume, usage of automation modules, and integrations.
Yes. Enterprise support and SLAs are available based on plan.
Yes. Controlled pilots are supported to validate outcomes before scaling.
Others Questions
It replaces manual work—not decision control.
Yes, without code changes.
No, but recommended where APIs are unavailable.
Yes, via pilot or POC
As per agreement
Supported
Usage-based